Vibrantstreamnetworks.com cancellation experience

[emperor3740]

First off I would like to say welcome to WHT Kody.

Magnuson56, If, as Kody says, you are using this thread as a bribe then thats a little underhand, and as a member of almost a year you should know that is not what WHT is for.

Also what Kody is doing is what the vast majority of hosts on here do. They are not scamming you, infact it is more like you scamming them. Your invoice has been issued, and was due yesterday, so you should pay your balance and then request to have your account closed.

The latest future date that can be submitted for cancellation is the day that your current payment period expires.According to this that last day you could ask for account termination was on Wednesday.

Paul

[dragon2073]

Hello,

First of all I would like to defend our business. It is ran by more than one person, and I wouldn't call us a "Large Business." We most certainly are a Small Business.

Magnuson56
Your invoice date is 01/31/2008 [January 31st 2008]. This would technically mean that your already running on your new month once this invoice has been issued. We allow you to cancel your services with us at anytime with no charges occuring to your account; BUT; If the invoice is generated and then you wish to cancel, you must pay the remaining fees on the account and then submit a cancellation thru the billing department.

I would also like to tell WHT that his story above is pretty much a bribe to make me cancel the invoice that is due.
"Now, you can delete my hosting account, and the invoice, or I will continue posting about what you are trying to do..."

If there are anymore questions, please feel free to reply.

-Kody


I send my invoices out a week before they are due, but I can, and have, canceled invoices before they are due. As soon as they are due then nope, you need to pay your balance.

Sure they don't do something like that?

Paul
We allow 5 days after the invoice has been issued for the payment to be made.

[rooper88850]

I send my invoices out a week before they are due, but I can, and have, canceled invoices before they are due. As soon as they are due then nope, you need to pay your balance.

Sure they don't do something like that?

Paul

[dragon2073]

[rooper88850]

How far into your first month are you?

Paul

[dragon2073]

[dragon2073]

Paul,

I already paid my ballance as for the month of service i used. I would like to cancel this comming Months Service (feb). And this isnt a bribe, i was just informing him that if he did terminate my account, i would not post on any other forums about his "loop hole" not mentioned in his TOS.

;4936696']First off I would like to say welcome to WHT Kody.

Magnuson56, If, as Kody says, you are using this thread as a bribe then thats a little underhand, and as a member of almost a year you should know that is not what WHT is for.

Also what Kody is doing is what the vast majority of hosts on here do. They are not scamming you, infact it is more like you scamming them. Your invoice has been issued, and was due yesterday, so you should pay your balance and then request to have your account closed.

According to this that last day you could ask for account termination was on Wednesday.

Paul

[dragon2073]

... and I received my second month's invoice ...
... but I have not yet received the invoice ...Make your mind up. Have you, or have you not recieved your invoice?

Paul

[dragon2073]

I have not received the invoice, and I have already declared my account to be cancelled. Understand I no longer want your cheap hosting.

Paul. You are not understanding. My second period of hosting has not yet begun.

[dragon2073]

do you support unethical business practicesNo

OK lets put it another way. I am a client of yours and I have your personal shared hosting plan from your site, cost $5.95.

When I sign up I neglect to read the TOS and am issued an invoice for my second month, because I did not cancel in the time specified in your TOS. 2 days into my second month of service, a month I do not want to use, I contact you and say "Cancel my account please, oh and by the way I am not paying the invoice you have generated for me. Also if you do not then I will be posting bad things on WHT about you".

What would YOU do? I will tell you what I would do once you have replied.

Paul