Anyone know about Ipower?

[emperor3740]

We've been with iPower for more than 3 years; it was OK (occasional problems)until late November when they moved us to their "new platform". Immediately we lost access to our email accounts (also to website visitor statistics). After a couple of days this was solved.

Three weeks later I was unable to set an autoresponder for our email accounts and that was fixed a couple of days later.

On February 1 we again lost access to our email and visitor stats; we're now using a Hotmail account for business (how unprofessional!)

We've been at the height of our busiest time of year so I didn't feel like wasting hours and days trying to get iPower to straighten things out - there was business to attend to. I also didn't have time to check to see what else was screwed up.

Now that things are slowing down, I've been looking around for a new web host (that's what brought me to this forum). It looks like we'll go to HostGator in the next couple of days, abandoning the nine months of iPower "service" left in the year we paid for.

iPower support takes ages to get by email or chat and you end up dealing with people who know nothing. If you're lucky they'll eventually bump your issue up to someone who can help, but they're just as likely to tell you the problem is at your end (when it isn't).

Find a better web host. iPower has recently gone from OK to SUCKS.

[dragon2073]

Exactly. iPower, 1and1, StarLogic, etc. they will sell you a ton of overloaded space and bandwidth, and they might have decent uptime, but when it comes time to get support from them you shouldn't expect it.

If you can go without support and don't mind overloaded servers, then i'd say stick with them.

[dragon2073]

no problem I used ipower when I first started on the net biggest mistake ever lol

[rooper88850]

Thanks for your input

[dragon2073]

[emperor3740]

Hello ,
Look man Ipower and her partners startlogic and ipowerweb all that companines give you the service and leave you they are selling unmannaged services even shared hosting this is not declared but you would never get a response to your ticket easy if you have a problem a technical would come to you at the end of your contract in the case of you are paying yearly 2008-2009 and had a problem in the start of ur contract in 2008 you will get good response and solution in 2009 .I would suggest you moving to one of these companies : hostgator.com , hostmonster.com , bluehost.com .

Notice : Hostgator is strongly recommended from my point of view

Generally you will get great service their and fast relible support also you will get a control panel more professional Cpanel

Thanks !

[rooper88850]

[dragon2073]

You should move to Hostgator, they rock. I use to use shared hosting with them and only 1 overloading the server issue. I moved somewhere else and back onto there servers, but it was a dedicated server. I recommend them anyday. Can anyone beat that great service? And the site that I host with them is in my signature.

[rooper88850]

They even published comments in an article that they take claim that their service is bad:

http://www.thewhir.com/marketwatch/0...er_Service.cfm

[rooper88850]

I really appreciate everyone's response. Been looking around, it's hard to find reviews on alot of the smaller hosts. After ipower, I am really nervous. I don't want to get into another bad situation.