Anyone know about Ipower?

[rooper88850]

I should have included more info in my post, so a little background info is in order. After I switched from Arvixe, I went to iPower. Things were fine for about two years, then they decided to "transition to a new platform". Before this, everything was great, the prices, the service, the uptime. Then to make a long story short, they finally tried to move my account. I have 13GB of data in my site (www.mh-53pavelow.com), which includes a forum and photogallery (linpha, highly recommended by the way). One day in mid March, my site disappeared! After more than 8 trouble tickets, two chat sessions, a phone call, and a lot of work on my part, I finally have everything up except the photogallery. I finally found out the problem was their transition program would time out after 2 hours and apparently it was taking longer than that to move my site. One ignorant response from them stated "your site is not working because you haven't uploaded your index.html file yet". After that comment, I knew I was in trouble. You would think they would be smart enough to know that all of my files were still on the old server (I know this because I can still access them via my old FTP account). I'm still working on trying to get THEM to fix my photogallery since this was supposed to be a "smooth transition". From the chat sessions to the phone call, none of the "techs" could do anything and had to bring in the "specialist".
My thoughts are they bit off more than they could chew when they did this transition and customer service dropped to an all time low because they didn't know how to handle it all.
In short, I have done a lot of research and I think what sums it all up is something I read in another review site. Basically, none of the hosts (mainly top-brand) are perfect and none will be. Everyone will either have great service or crappy, or both. The reason I'm probably going to move to Arvixe is that it is more personalized. When I first started, I had no idea what I was doing. Arvand helped me through everything via a 6 to 8 hour chat session, way more than I ever expected from a host. I really didn't want to leave his company, but at the time my bandwidth demand went crazy and I didn't have enough funds, as he was a small company then and prices were too much for me to handle. Not that they were expensive for their service, they were what I expected for a smaller company (at that time).
I'm checking prices out as I write this and it looks like I'm going to head back to Arvixe, I just don't trust the "big guys" anymore, since it seems at some point, I will be disappointed.
Again, my two cents.

Vince

[emperor3740]

I was once with Arvixe.com. I got too big for them and the price was a little high, but I think I'm going back as it seems they have built up the last few years. I always had great service with them, especially as it was a small company to start with. They're not name brand, but my prior experience with them was nothing short of great.
For what it's worth.....

Vince

[emperor3740]

I got bitten by IPower and IXWebhosting. Dave at Fluid Hosting did more for my site between the hours of 4AM and 10AM than both IXWeb and IPower did in over six months.

[emperor3740]

If you decided to go with Host Gator I think you missed my point. Avoid going to super cheap, large, and overselling hosts. These hosts like hostgator, godaddy, ipower, etc all oversell their servers. Meaning they put more accounts/clients on a server then the server can actually handle. I recommend not going to hostgator but looking around here for a good host.

If you go with hostgator you will be writing another thread 6 months later about the same thing you just did with ipower =)

[dragon2073]

I've hosted some of my stuff with iPower for a few years now.
No problems.

Of course these web sites are not getting thousands of uniques everyday, either.

You get what you pay for. There is reason to have shared web hosting, and there are reasons to go dedicated.
Some of my sites will never be hosted on iPower. Others fit right in and feel at home with them.
It all depends on what you are trying to do, and what you are willing to spend.

Yup.

[rooper88850]

I was with them for 8 years.. Didn't really have any problems with them. If I did they were resolved in a couple of days. Till the new platform last fall, then I was having trouble. Then I moved my domain to megapowerhosting (was choppershosting)in Jan. and have been really pleased with the moved.
I pulled my other domain that was at Bravenet out too at the same time. So Megapowerhosting is hosting both sites..



We've been with ipower for 5 years and never really had any problems. Their customer service has never been very good but never noticed any down time. Now that they have moved to their new vdeck our site has been down, email has been down and problems with ftp. Have been reading customer reviews on serveral review sites with horror stories. Now we're trying to decide whether to stay and hope they resolve their issues or jump ship.

Just looking for other perspectives to help with our decission.

[dragon2073]

when we first started we were with iPower and we suffered like undergoing chemotherapy

I do not say this as a current competitor - we're just a small hosting provider - but ipower, ipowerweb, startlogic and the rest are a total disaster - they have caused so many so much heartache

They were bought by a large consolidator last year and it has only been worse as I know many that have a presense there.

Stay away - do your research and be happy