Has 2Checkout ever terminated peoples accounts?

[haxman04596]

[zune818]

[haxman04596]

Well actually, 2checkout never stated that you could sell the account to a 3rd party since they worded it as :-

http://www.2checkout.com/faqs.htm#38
Can I transfer my 2Checkout account to a different company name or website after signing up?
Yes, you can change this information in the admin area at no cost.


Selling an account would involved changing the company name and website but it is not the same. This probably take care of situation when you decide to change your website address or change your company name but probably still retaining the ownership of the original holder. Probably that's why 2checkout reverted the account to the original owner.

By the way, during the sale was there a signed contract between the both of you (hopefully notarized) which certify the transfer of the account and to indemnify you from any claims for transaction prior to the transfer and so on ?

[haxman04596]

OK but have they ever terminated an account due to excessive chargebacks from fradulent accounts. What chargeback % do they terminate your account at?

[flki758]

If you give over %5 refunds they will ask you to fill out a risk form, in my case after more than %5 refunds (from the provious owner) made them label me as "High risk!"

If we recv' any buyer complaints or excessive fraud orders, the account will be terminated.

key word there is ANY, if one customer doesn't like you or there is some problem you are gone, in my case anyway

Don't get a 2co account if you ever have to refund more than %5 your orders or get a few fraud orders daily, when I talk to them on the phone they say there is a limit because they can only have so many.

Also 2co called almost every order I processed "High risk!"

[flki758]

The perspectives are always different, dependant on ones position.

I have posted in this forum on numerous occasions, cautioning people about purchasing a 2CO account 'second hand'. it is unfortunate that those looking for accounts refused to heed my warnings, but people make their own choices.

this issue has been discussed in another thread....but, quickly, here goes.

Matt doesn't have standing with 2CO. the fact that the original owner (who matt admits in another thread was not the one he even bought the account from) logged into the account to change details is not a breech from our perspective. He is the account owner as referenced by the application and setup of the account.

most of the rest of matt's complaints are lipservice. When the account details change, the account required verification. verification of contact details, verification that orders are being received. We requested the Risk documentation. We called on orders. The customers deserve that protection, 2CO deserves that protection.

High risk notifications are simply orders that fail one of the fraud matches. Those orders are then checked manually. It may be a simple case of an AOL IP address not returning the same state as the state where the CC was issued...or it could be more.

I think from careful reading of matts claims in the first post, to the contradictions posted later, the story is pretty clear. Further information can be gathered by reading the following thread, where this was previously discussed:
http://www.webhostingtalk.com/showth...hreadid=223377

[haxman04596]

I guess the thing is that changing company's name and website address is permitted when it comes to 2Checkout and at times it is difficult to determine at the offset if the change involves a 3rd party or just with the original account. By disallow the change to prevent transfer of account to a 3rd party probably would also prevent a legitimate change of name. It is a Catch-22 situation. In the end, it is really the buyer's responsibility.

[haxman04596]

Yeah yeah, i know I guess I bought a bad account....

From the emails I have sent/received it stands as this

The owner was in business with a partner, at some point he told his partner to take the company for some reason, this is true going by both of them, then, he did, he toke the company... as told

He sold the 2checkout account to his friend cause he did not needs it, and then it came to me...

Now the owner is taking it back cause he says it was not the company's account, even though it had the company name, that it was still his account cause he paid for it with his paypal account.

And that it was paid for with his money, not company money and that the fact that the company name on the account was that of the company has nothing to do with it.

So, from what I can see.... (whats going on to me) the owner just thought the account was his cause he paid for it with his paypal account, even tho he let the company go to his old partner, he thought he still owned the 2checkout account since he paid for it =

I am not sure what to think, all I know is the new account holder has refunded my clients money (No thanks to 2checkout who didn't do a friggin thing!) and I now have my money and I am going to call it a day.

[flki758]

I have found PayPal to be very suitable for all my business needs. They have recently established a new system called Instant Payment Notifications which actually sends data of transactions from their site to yours and allows you to store information in your own databases which can be used for multiple reasons. This is just one of the great extras PayPal provides for its clients. They have a low fee for incoming payments, and that's all they add charges on, except for some things like sending you a check for money, however there are free options such as depositing the money directly to your bank account and/or credit card.

[flki758]

I have previously stated in these forums that we were going to dis-allow the sale of accounts.

Unfortunately, doing so would be a hinderance to legit account sales when attached to a business.

For instance, a WebHost with 80 recurring billings, who chooses to sell his/ her business to another host. I think we are all well aware that asking those customers to switch to a different business will result in a number saying "oh geeze...just cancel my hosting, I don't use it anyway"

We will likely only allow the transfer of an account if it has current customers, and is part of the sale of the business. I think that is the best compromise we can make.