Has 2Checkout ever terminated peoples accounts?

[flki758]

I'm not sure how to put this... I'm one way they made my account un-useable

I bought it from a guy here on WHT who had something 1000+ posts, I figured it would be ok?
Got the account, 2checkout said it was ok to sell accounts... ok, I bought the account, now, I used it to accept payments, and 3/3 times that 2checkout tried to deposit money into my account it never got there (Funny?) They said it kept coming back to them cause I gave them wrong numbers.. ok, so 1 1/2 months in my account is hijacked, someone got into my account and changed my details... I called 2checkout they froze the account for 3 weeks, I was told I was going to be given a new account and my funds transferred over, its been 5 weeks(?) now and none of this has happened, 2checkout has stolen my money and not given it to me...
Also, they gave the account back to the origonal account holder(After he sold it?) I think he sold it anyway, from what I am being told he never sold it, so he got the account back, 2checkout let him VIEW all MY clients details, exposing my clients details to him! (or her?)
Currently I am seeking legal advice about this matter, there may be a class action lawsuit about this due to the fact that 2checkout just exposed all my customers details, my clients are very mad about this!

Ok, so from there one of my clients wrote 2checkout an email saying he wanted his money and may be looking into some legal stuff.... and that he will do a chargeback, funny.. ok, now 2checkout listens and credits his credit card! I don't know why they didn't listen to me in the first place
I have also been told that 2checkout will not honor a "bought" 2checkout account, so anyone who has bought an account get rid of it cause they wont help you if something goes wrong (unless they lied to me)
They have said that they have no way to tell if the seller really did sell the account (Then why do they allow you to sell an account in the first place?)

So as it stands 2checkout has taken my account away, given it to some other guy, clients details and all and will not speak to me.

If you are going to reply and say "You can not take legal action cause you agreed to hold 2checkout harmless..."
In there contract I believe it says something like that, but I was told by their staff that I did not agree to any contract/TOS so I guess I do not need to hold them harmless, I'm sure TomD is going to come up with a smart answer here about how what I am saying is a lie or wrong, he can.. I don't care

So far 2checkout has not given me a dime of any of my transactions, only credited one of my clients cards after he threatened legal action, I am not to happy with how 2checkout looked after this matter at all, first off if they say you can sell an account in there TOS and then when you do sell an account they don't honor it? Ither way if he did or did not sell the account and I got scammed I am still very dissipointed with how 2checkout handled this matter.

I have since switched to a new company of which I can not same since there is some rule aganst posting an ad for a company you are working with? well, my last post like that got removed so I am not going to risk it we can talk off-wht if you would like more details

[flki758]

Yes... I know it could have been a scam, but I am still not happy with how 2checkout looked after it.

For example, they say you you can buy/sell an account, but now they tell me that if you have a bought account they will not honor it.

They told me I would be given a new, free account without even looking much into it, after which they told me I would not be given a new account.

They told me to take my business elsewhere and then at the same time told me I am welcome to BUY a new account.

They showed my clients information to ANOTHER COMPANY.

They lead me around and around and at one point a rep on the phone started TELLING ME what I WAS TOLD by other people, telling me "Yes you were, you were told to contact... you were told many times"
When I was only told once.

The saying "Drop the zero get a hero" worked for me, I dropped the zero and got myself a hero

Also, 2checkout did not give me any of the money paid to the account while I was useing it, instead they gave it to the person who the account was `given back` to.
-- edit --
They did return a bit of money to a clients card after he sent them an email saying he will do a chargeback (Giving 2checkout a bad rep with visa since you can only have so many chargebacks) and seek legal action
-- end edit --

The person who I bought it from has 600+ posts on this board not 1000, my bad.
His email was/is also something@hosthideout.com so I figured he was legit, I think it was anyway?

And from the people I've talked to said the account was sold, I think the owner (Who I was told just `left` and let his staff cover bills) just came back and decided he would take over again.

From this point in time 2checkout has not given me a dime of my money and will not talk to me/help with this.

[flki758]

It is your responsibility to remove any prior usernames & passwords. Should you not have details updated, and payments go to the wrong bank account, it is your responsibility. The sale of 2CO accounts was initially allowed when attached to the sale of a business (ie a Web Host with current recurring billings, selling to another Host). Over time, we allowed for the sale of "dormant" accounts, even though that was not the initial intent.

Source: TomD, 2checkout

[flki758]

I know for a fact that 2CO has terminated accounts based upon chargebacks... according to what I've been told.

However, I do not know their specific criteria or %, etc. for this.

[zune818]

Tom, if people purchasing 2co accounts from a 3rd party is a problem to anyone, YOU have the power to disallow it. Why don't you?

[zune818]

Edit --
As for my bad comments about 2checkout; I am still not very happy about how they looked after this, however I have reached a ground with the real account holder and all is well, it has been taken care of, I am not sure what I am going to do to the jerks who sold me a boosted account yet, but a chargeback is a start.
/edit --

Now that I know what has happened my opinion of 2CO has gotten better, but I think I am happy with pay-line.com for now
As for buying 2checkout accounts here on WHT; DON'T do it.

On another note I don't think 2checkout should allow you to just sell and buy accounts, to many problems

[haxman04596]

I had a look at pay-line and their rates are unsustainable.
How can a chargeback be $1? It's impossible.

[zune818]

pay-line.com guys here

Our rates are fine and absolutely possible. The $1 chargeback fee is real and represents what our gateways are charging us. If any of our vendors think that the $1 is little we can always charge any higher amount ... but in general $1 is what the system is happy with. Why do you think it is impossible?

I agree with some of the posts here that own merchant account is less expensive but the guys stating this must honestly say that our type of systems do provide some advantages as well ..... especially for the international vendors.... and other advantages connected to security issues as well.

<<Edited>>

I would like to Thank the guys who mentioned us with good feelings.

Pay-Line.com guys (one of them now)